Many smartphone users rely on the always-on display (AOD) feature to stay updated with notifications, time, and other vital information without unlocking their devices. However, it can be frustrating when the AOD stops showing notifications unexpectedly. This issue can be caused by software glitches, settings misconfigurations, or hardware limitations. Fortunately, there are several troubleshooting steps you can take to resolve this problem and get your phone’s always-on display functioning correctly again.
How to Fix Phone Always-on Display Not Showing Notifications
1. Check AOD and Notification Settings
The first step is to ensure that your device’s settings are correctly configured to display notifications on the always-on display.
- Enable Always-on Display: Go to Settings > Display > Always-on Display and ensure it is toggled on.
- Allow Notifications on AOD: Some phones have specific options to display notifications on the AOD. Verify that this feature is enabled in the same settings menu.
- Customize Notification Content: Check if your device allows customizing what notifications appear on the AOD and ensure relevant apps are permitted.
Example: On Samsung Galaxy devices, navigate to Settings > Lock Screen > Notifications and verify that “Show Notifications” is enabled and set to display content on the AOD.
2. Ensure Notifications Are Enabled for Specific Apps
If notifications from certain apps are not showing on the AOD, it might be due to app-specific notification settings.
- Navigate to Settings > Notifications or Apps & Notifications.
- Select the app(s) whose notifications are missing.
- Ensure that notifications are enabled for those apps.
- Check if there are options to show notifications on lock screen or AOD and activate them.
Example: If your messaging app isn’t showing notifications on AOD, make sure notifications are enabled here and that the app is allowed to show on the lock screen.
3. Keep Your Device Software Up-to-Date
Software updates often include bug fixes and improvements that can resolve display issues.
- Go to Settings > Software Update or System > Software Update.
- Download and install any available updates.
- Restart your device after updating.
Example: An outdated OS might have glitches affecting AOD notifications, so keeping your device current is crucial.
4. Clear Cache and Data of Notification and Display Apps
Corrupted cache files can interfere with notifications and display functions.
- Go to Settings > Apps & Notifications > See All Apps.
- Locate the System UI, Display, or similar system apps.
- Tap on the app and select Storage & Cache.
- Choose Clear Cache and, if necessary, Clear Data.
Note: Clearing data may reset some preferences; proceed with caution.
5. Restart Your Device Regularly
A simple restart can resolve temporary glitches affecting the AOD notifications.
- Power off your device completely.
- Wait for a few seconds, then turn it back on.
This refreshes system processes and can often restore proper notification display on the AOD.
6. Check Battery and Power Saving Settings
Power saving modes and battery optimization settings can restrict background activity, preventing notifications from appearing on the AOD.
- Navigate to Settings > Battery & Device Care > Battery or similar.
- Disable power-saving modes temporarily to test if notifications reappear.
- Ensure that the apps you want to receive notifications from are excluded from battery optimization.
Example: On some devices, enabling ultra power-saving mode disables notifications on AOD altogether.
7. Disable Do Not Disturb Mode
When Do Not Disturb (DND) mode is active, notifications may be suppressed from appearing on the AOD.
- Go to Settings > Do Not Disturb.
- Ensure DND is turned off or configure exceptions for notifications you want to see on AOD.
Always verify DND settings if notifications are missing during certain periods.
8. Check Hardware Limitations and Compatibility
Some older devices or specific models may have hardware limitations that restrict notifications on the AOD.
- Consult your device’s user manual or manufacturer’s support page to confirm if your model supports notifications on the always-on display.
- If hardware limitations exist, consider updating your device or using alternative notification methods.
9. Perform a Factory Reset as a Last Resort
If all troubleshooting steps fail, a factory reset can resolve persistent software issues causing the AOD notification problem. However, ensure you back up important data before proceeding.
- Navigate to Settings > System > Reset options > Erase all data (factory reset).
- Follow on-screen instructions to complete the reset.
After resetting, set up your device again and verify if the AOD notifications are functioning properly.
Summary: Key Takeaways to Resolve AOD Notification Issues
To fix your phone’s always-on display not showing notifications, start by checking the AOD and notification settings, ensuring notifications are enabled for relevant apps. Keep your device’s software up-to-date and clear cache files if needed. Restarting your device and reviewing battery and DND settings can also help. If hardware limitations or software glitches persist, consider factory resetting as a last resort. By following these steps, you can restore the functionality of your AOD notifications and stay effortlessly informed throughout the day.