Picture-in-picture (PiP) mode is a fantastic feature that allows users to multitask efficiently by watching videos or engaging in video calls while using other apps. However, it can sometimes stop working unexpectedly, causing frustration. Whether it’s due to software glitches, settings misconfigurations, or app-specific issues, there are several troubleshooting steps you can take to resolve the problem. In this guide, we’ll walk you through effective methods to fix phone picture-in-picture not working, ensuring you can enjoy seamless multitasking once again.
How to Fix Phone Picture-in-picture Not Working
Check Compatibility and App Support
Not all apps support Picture-in-picture mode. Before troubleshooting, confirm that the app you’re trying to use PiP with is compatible.
- Ensure the app officially supports PiP mode. Popular apps like YouTube, Google Maps, and video conferencing apps generally do, but some third-party apps might not.
- Update the app to the latest version through the Google Play Store or App Store, as developers often release updates to improve compatibility and fix bugs.
- Verify your device’s operating system version. PiP mode is available on Android 8.0 (Oreo) and above, and on iOS 14 and later.
Enable Picture-in-picture Mode in Settings
Sometimes, PiP mode is disabled in your device’s system settings. Make sure it’s turned on:
- On Android:
- Go to Settings > Apps & Notifications > Special app access > Picture-in-picture.
- Find the app you’re using and ensure the toggle is turned on.
- On iOS:
- Navigate to Settings > General > Picture in Picture.
- Enable the toggle for Start PiP Automatically.
Ensure PiP is Enabled for Specific Apps
Some apps have their own settings for PiP. Check within the app if there’s an option to enable or disable PiP mode:
- Open the app and go to its settings menu.
- Look for options related to video playback or multitasking features.
- Enable PiP if it’s turned off.
Use Correct Method to Enter PiP Mode
Different devices and apps may have specific ways to activate PiP mode:
- On Android, press the home button or swipe up (depending on navigation style) while a supported video is playing.
- On iOS, tap the PiP icon (a small rectangle with an arrow) or swipe up from the bottom of the screen during video playback.
- Ensure the video is playing in full-screen mode before attempting to enter PiP.
Update Your Device’s Software
Outdated software can cause compatibility issues with PiP mode:
- Check for system updates:
- Android: Go to Settings > System > Software Update.
- iOS: Navigate to Settings > General > Software Update.
- Download and install any available updates to ensure your device runs the latest OS with bug fixes and improvements.
Restart Your Device
A simple reboot can resolve temporary glitches affecting PiP functionality:
- Hold down the power button.
- Select Restart or Reboot.
- Once the device restarts, try using PiP mode again.
Clear Cache and Data of the App
If PiP isn’t working for a specific app, clearing its cache and data might help:
- On Android:
- Go to Settings > Apps & Notifications.
- Select the problematic app.
- Tap Storage & Cache > Clear Cache and Clear Data.
- On iOS: You may need to uninstall and reinstall the app to reset its cache.
Disable Battery Optimization or Background Restrictions
Battery-saving modes or background restrictions can interfere with PiP functionality:
- On Android, go to Settings > Battery > Battery Optimization.
- Find the app in the list and set it to Don’t Optimize.
- Ensure the app has background activity permissions enabled.
Check for App-Specific Bugs or Issues
If PiP works intermittently or only with certain videos, the problem might be with the app itself:
- Visit the app’s support or community forums to see if others are experiencing similar issues.
- Wait for an app update that addresses the bug.
- Report the issue to the app developer if no fix is available.
Reset Settings or Factory Reset as a Last Resort
If none of the above solutions work, consider resetting your device’s settings or performing a factory reset. Be sure to back up your data first:
- Resetting settings can resolve misconfigurations without deleting your data:
- On Android: Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
- On iOS: Settings > General > Reset > Reset All Settings.
- Factory reset is more drastic and should be used only if all else fails. Follow your device manufacturer’s instructions carefully.
Summary
Picture-in-picture mode is a powerful multitasking feature, but it can sometimes encounter issues. To fix PiP not working on your phone, start by verifying app support and enabling necessary permissions in your device settings. Always keep your system and apps updated, and ensure you’re entering PiP mode correctly. Restarting your device, clearing app cache, and adjusting battery optimization settings can resolve many common problems. If issues persist, checking for app bugs or considering a device reset might be necessary. By following these steps, you can typically restore PiP functionality and enjoy seamless multitasking on your device again.
